Finding Mental Health Treatment in Eastern Kentucky: Your First Steps

When you contact a provider, explain what is affecting daily life and what kind of help you are looking for. For example: 'I have been struggling with my mood and would like to ask about an assessment.' You can ask whether the provider sees people with your concerns and whether the available services fit your age, location and circumstances.

If both mental health and substance use are concerns, mention both. Ally's co-occurring mental health treatment information explains that area of care. If substance use is not part of your situation, say so and ask the team which mental health services are appropriate and available.

An assessment is an opportunity to discuss concerns, treatment history, current medications and goals with a professional. Ask who you will meet, how long to allow and what to bring. You can write down questions beforehand, especially if you tend to forget them when nervous.

Treatment may involve therapy, medication when appropriate, or a combination of supports. The recommendation should reflect your assessment. You can ask how progress will be reviewed and what happens if the initial plan needs to change.

• Ask which insurance plans are currently accepted and whether your specific service needs authorization. Having insurance does not automatically establish coverage for every service.
• Confirm the appointment location, schedule, expected costs and how to cancel or reschedule.
• Discuss travel barriers before the appointment. Ask about available transportation arrangements instead of assuming a ride is included.
• Ask whom to contact with questions between appointments and what support the practice can provide outside regular appointment times.

Ally Behavioral Health has campuses serving Hazard, Jackson and Whitesburg. Explore our outpatient services and medication management information, then ask the team about the services currently available for your needs.

Call 888-920-9004 or use our contact page to ask about getting started. If our available services are not the right fit, ask about appropriate next steps or referral options. Seeking information is a useful step even when you are still deciding.

• SAMHSA: Types of treatment
• FindTreatment.gov: Search for treatment providers